About order




  


How to Order
It's very easy to order name jewelry.
Please answer all the question items on the product page.
You can arrange letters and numbers of your choice for necklaces, bracelets, rings, and earrings.
For example, if you want to buy a piece of hand-written jewelry, you can draw your handwriting on a blank piece of paper, take a picture of it, then attach it to your order confirmation email you’ll receive just after the purchase.


Please check before ordering.
After you place an order, an automatic email will be sent.
In some cases, you may not be able to receive the email due to your email settings.
If you do not receive the email after a while, please contact us at info@attheweekends.net.

1 week policy
If you are not satisfied with the quality of the jewelry you received, please notify uswithin 1 week from reception.
We will issue a refund or exchange as soon as we receive your notice.
(This does not apply if you use coupons or products other than custom jewelry.)


Delivery date / Order production
It takes 1~3 weeks for shipping and 3~5 weeks for international shipping, for a total of 1 to 2 months.
The average delivery time is 1 month.
Shipping fee is 600 JPY for all over Japan
Free shipping for orders over 3,000 JPY
* Please note that in some cases, it may take more time to ship your order especially around various seasonal events such as Christmas, New Year's holidays, and other busy times.


Direct overseas shipment
All of our products are shipped directly from overseas.
The packaging is a simple type for direct overseas shipment.
Our products are made with care and skill by professional oversea craftsman.