1) Write design on a white paper.
2) Take a picture of the paper.
3) Reply to the order confirmation email that you will receive after placing your order, with the photo attached.
4) We will send you an email to confirm the design image. Please check here, as we will begin manufacturing.
5) Wait for the product to arrive.
6) Receive the product
All you have to do is write the design on a white paper, take a picture of it, and send it to us!
(We cannot create jewelry from designs with intellectual property rights of third parties, such as copyrights and trademarks.)
Shipping from: China （The workshop and production process are introduced Here
[Regarding cancelation and change of order]
Please note that we cannot accept cancelations or changes to your order after it has been officially placed, as we manufacture and ship our products overseas.
There may be a rare case when an item goes out of stock right after you order. In the event that an item is out of stock and cannot be shipped, we will contact you via email.
[Please note the following]
-Since we are shipping from overseas, it will take some time for your order to reach you. Please allow plenty of time for your order to arrive.
-Please note that the packaging will be simple.
-The shipping sources are different for each product, so there may be some items that could not be shipped together. Please note that the items will be shipped as soon as they are ready to be shipped.
[About Returns and Exchanges]
-The thickness of the pendant may vary slightly due to the polishing process. In addition, the chain size may differ slightly from the actual item.
Please understand that there also may be a small damage as it is manufactured overseas.
If you are not satisfied with your order, please contact us.
-If you are not satisfied with your order, you may return it for a refund or exchange within one week of receipt.
-Please contact us if you receive an item that differs from what you ordered, or if the item has not arrived within two months.
-We accept credit cards for payment.
-Payment by credit card is made using the internationally standardized security "PCI DSS".
Please be assured that your card number will be encrypted and transmitted safely.